AT&T: Prism is asking security questions that I've never seen before!

If adding AT&T in Prism and you are being asked security questions that you don't recognize, don't worry! We are aware of a recent update with AT&T that may require some users to set-up/update their security questions. Unfortunately, AT&T almost never prompts you to do this outside of Prism. To make it easy, we've chosen 2 default security questions that you can answer through Prism:

  • “What is your dream job?"
  • "What was the first concert you attended?”

Simply provide answers for these questions in Prism that are at least 4 characters in length, and you should be all set! Your AT&T account will sync soon after!

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Prism is a service of BillGO, Inc. All funds are held and transferred solely by MVB Bank, Inc.