How do I reset or update my password?

To update your password, tap Your Settings in the Account tab. From there, select Your Profile and then Change next to the Username & Password section. Prism will now send you a security code and once you provide us with it, you will be able to update your Prism password!

Need to change your Prism password, but can't remember your old one? We've got you covered! If you've forgotten your current password, resetting it in Prism is easy and you can do it via the phone number you have associated with your Prism account. Simply sign out of your account, and then tap Sign In. From there, you will see Forgot Your Password? option on the bottom of the screen. Just enter your phone number associated with Prism, and follow the steps to reset your password!

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Prism is a service of BillGO, Inc. All funds are held and transferred solely by MVB Bank, Inc.