I've lost my phone - help!
If you've lost your phone (or device with Prism installed), don't worry! We have several safeguards in place to address your security and protect your privacy:
If you lose your phone, send an email to firstname.lastname@example.org with the phone number you have associated with Prism in the message. We will immediately de-authorize your device, removing access to any information stores in your Prism account until you retrieve your device or download Prism to a new one.
We only allow payment to authorized services, not individuals, and we only allow payment up to the amount of your bill. Even with full access to your Prism account, a thief could never transfer money to themselves or anyone they know.
No sensitive information (such as account numbers or website credentials) reside on the device itself; all of your information is stored securely in the Cloud.
We strongly recommend that you enable the PIN function in the Prism app. Once enabled, Prism will not run unless the correct PIN is entered.