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The new app for your Duke Energy bill

Prism has literally changed my life. I’m no longer out of money at inconvenient times of the month. And my credit score is up over 40 points. Get this app. Use it. Make your life better.

- Allison M., New York, NY

Get the app now:


Personal finance done right

Keeping up with all your bills shouldn’t be a chore. Prism does all the hard work so you barely need to lift a finger.

All of your bills, delivered

Prism connects with all of your billers and automatically notifies you when it discovers a new bill.

Pay bills on your terms

When you pay your bills in Prism, you pay your biller directly. There are no delays, no fees, and no strings attached.

Here's what other customers are saying

If you are serious about keeping up with your budget, monthly bills, recurring payments ... Prism is hands down the holy grail of budgeting apps. It's efficient without all the fluff.

- Shaun D., Los Angeles, CA

Prism has been invaluable in helping us coordinate our finances. My spouse and I are logged in on our phones so we can both see what bills are due, what bills are paid, and our account balance. No more bounced checks or duplicate payments!!

- Daniel O., Dallas, TX

I really love this app! Very convenient. I've used other bill pay and I love the option to pay with a credit card instead of a bank account. Love it!

- Kim L., Tampa, FL

Duke Energy website

Duke Energy


Duke Energy makes life better for millions of people every day by providing electric and gas services in a sustainable way – affordable, reliable and clean. We are the largest electric power holding company in the United States, supplying and delivering energy to approximately 7.3 million U.S. customers. We have approximately 57,500 megawatts of electric generating capacity in the Carolinas, the Midwest and Florida – and natural gas distribution services in Ohio and Kentucky. Our commercial and international businesses own and operate diverse power generation assets in North America and Latin America, including a portfolio of renewable energy assets.

Contact Information

Phone Numbers

Customer Service 1-800-769-3766
Support 1-800-769-3766


1000 E Main Street

Plainfield IN, 46168

Frequently Asked Questions

What are the options to view and pay my Duke Energy bill?

There are several options to pay your Duke Energy bills. You can either pay online at Duke Energy's website, or you can use Prism's mobile app to pay all your bills.

Can I check my Duke Energy bill from my mobile phone?

Yes, Duke Energy's website can be viewed from your phone. In addition to that, you can also use Prism to see not only your Duke Energy bill, but also all the rest of your monthly bills in one app.

How do I pay my Duke Energy bill online?

In order to pay online, you must create an account on the Duke Energy online website. Please visit Duke Energy's website for more details on how to register.

What forms of payment does Duke Energy accept?

Duke Energy accepts the following forms of payment:

  • Checking
  • Savings

How long does it take for Duke Energy process a payment to my bill?

It typically takes Duke Energy 2 business days to process payments that are made online via their website


Let us know how your Duke Energy bill paying experiences have been!

4 from 31 ratings
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