Contact Us

If you have any questions or problems, you can always message us directly in the app. Just shoot us a message with your question or issue and we'll respond as soon as possible. We also love hearing suggestions on how we can improve Prism.

We aim to get to your request within a business day. However, near the weekends and on holidays, it may take 2-3 business days for us to get back to you.

You can contact us in Prism by tapping on Help & Support from the Account tab. Then just tap Message us and we'll help!

If you don't have an account or can't use the app, please contact us via email at info@prismmoney.com.

Download Prism from App Store Download Prism from Google Play Download Prism for Windows Phone Download Prism for Windows Download Prism for Kindle
Prism is a service of BillGO, Inc. All funds are held and transferred solely by MVB Bank, Inc.