My bill isn't showing up on the home screen!

More than likely, everything is cool! This means that you either have a minimum due of $0.00 or your upcoming bill may not have been posted by your biller yet. Once your minimum due is greater than $0 or the biller posts a new bill, you will see your bill on the home screen.

If you have any concerns, just shoot us a message in the app with the biller you'd like us to check out and we'd be able to assist!

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Prism is a service of BillGO, Inc. All funds are held and transferred solely by MVB Bank, Inc.